FHQ Solutions

Privacy Policy

Effective date: July 30, 2026

Thank you for visiting fhqsolutions.com and the websites operated under our divisions, including but not limited to lawncare.fhqsolutions.com and system.fhqsolutions.com (collectively, the "Site"). FHQ Solutions ("FHQ Solutions," "we," "us," or "our") is committed to treating the personal information of our Site visitors, customers, and business contacts with respect and care.

This Privacy Policy explains how we collect, use, share, and protect information when you visit our Site, contact us, request a consultation, use one of our divisions' services (such as Next Door Lawn Care or FHQ System), or otherwise interact with us.

By using our Site or providing your information to us, you accept the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use our Site or provide us with your personal information.

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. We encourage you to review this page periodically.

1. Who we are

FHQ Solutions is a company based in Hinesville, Georgia that operates a growing portfolio of service and technology divisions, including:

• Next Door Lawn Care — residential and commercial lawn maintenance services
• FHQ System — AI-powered automation, CRM, and business systems for other businesses

This Privacy Policy applies across FHQ Solutions and each of its divisions unless a specific division publishes its own separate policy, in which case that policy governs for that division's services.

2. Information we collect

Information you give us directly

When you fill out a form on our Site, book a consultation, request a quote, sign up for a service, message us through live chat, or otherwise contact us, we may collect:

• Contact information, such as your name, phone number, mailing address, and email address
• Property or business information relevant to the service you're requesting (e.g., property address for lawn care, business type or CRM details for FHQ System)
• Billing and payment information, such as card details or bank information, processed through our third-party payment processor
• Any other information you choose to include in a form, message, or call with us

Information we collect automatically

When you visit our Site, we and our service providers may automatically collect certain technical information, including:

• IP address, browser type and version, device type, and operating system
• Pages viewed, time spent on pages, links clicked, and referring/exit pages
• Approximate location derived from your IP address

We use this information to understand how visitors use our Site, to troubleshoot issues, and to improve our content and services.

Cookies and similar technologies

Our Site may use cookies and similar tracking technologies (such as pixels) to remember your preferences, understand Site usage, and, where applicable, support advertising. You can control cookies through your browser settings; disabling cookies may limit some features of our Site.

SMS and phone communications

If you provide your phone number and opt in to receive text messages or calls from us (for example, appointment reminders, quote follow-ups, or automated responses through our FHQ System), we will use that number only for the purposes you consented to. Message and data rates may apply. You may opt out of text messages at any time by replying "STOP," and you may opt out of calls by asking to be placed on our do-not-call list.

3. How we use your information

We use the information we collect to:

• Provide, schedule, and manage the services you request (lawn care visits, consultations, automation setup, etc.)
• Respond to your inquiries, quote requests, and support questions
• Send appointment confirmations, reminders, invoices, and service updates
• Send marketing communications, where you have opted in, which you may unsubscribe from at any time
• Improve our Site, services, and customer experience
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with applicable laws, regulations, and legal obligations

We do not use your personal information for any purpose that is incompatible with the purposes described in this Policy without notifying you.

4. How we share your information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, such as our CRM and automation platform (GoHighLevel), payment processors, SMS/email providers, and hosting providers
• Subcontractors or crew members who need your information to fulfill a service you've requested (for example, a lawn care technician assigned to your property)
• Professional advisors, such as accountants or attorneys, where necessary
• Law enforcement or regulators, where required by law or to protect our rights, property, or safety, or that of others
• A buyer or successor, in the event of a merger, acquisition, or sale of some or all of our business assets

Any third party we share your information with is expected to use it only for the purpose for which it was shared and to handle it securely.

5. Data retention

We retain personal information for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

6. Your choices and rights

Depending on your location, you may have rights regarding your personal information, which may include the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information, subject to certain legal exceptions
• Opt out of marketing communications at any time
• Opt out of SMS communications by replying STOP to any text message

To exercise any of these rights, contact us using the information in Section 10 below. We may need to verify your identity before fulfilling certain requests.

7. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children's privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

9. Third-party links

Our Site may contain links to third-party websites, including the individual sites of our divisions or partners. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any site you visit.

10. Contacting us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

FHQ Solutions
Hinesville, Georgia
Email: [email protected]
Phone: (727) 742-1124

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically.

This page is a general-purpose policy and does not constitute legal advice specific to your situation. If you have questions about how this policy applies to you, please contact us using the information above.